Booking Conditions: Summary and Additional Information

Forest Floor

  • Accommodates a maximum of 4 people.
  • There are two queen size beds.

Branch Top

  • Accomdates 2 people.
  • There is one queen size bed.

Special provision can be made for children – upon request.

Alternatively the entire house can be booked ( Forest Floor and Branch Top).

Additional details:

  • Suitable for children (2-12 years)
  • Suitable for infants (under 2 years)

Note, as there is a dog on the property it is anticipated that any children will be ‘dog friendly’ and well socialised!

Check-In

Check-in: Anytime after 2pm
Check-out: 11am (noon)

Companion Dogs

Well behaved companion dogs are welcome, upon request. An additional fee per pet will be added ( $30 ) for the duration of your stay.

A maximum of 2 dogs per booking will be considered. All pets need to travel with their own bedding. A large crate is available upon request.

Dog sitters and dog walkers are nearby and avilable upon request.

House rules

No smoking inside
No parties or events

Additional Facilities

Washing machine and dryer upon request

Kayaking

Sit on kayak available for guests who wear correct attire such as swim suits/ wetsuits. But it is critical that you and anyone else on the kayak are competent swimmers or are accompanied by a competent swimmer.

Life jackets are provided and must be worn.

Swimming

Beach (lake) towels and picnic blankets are available upon request with a small surcharge.

Moutainbiking

As a member of Bike Taupo and Moutainbike Taupo I can absolutely say our local club does amazing things with our mainly pumice, forest and clay terrains – carving out exciting rides through stunning scenery to create superb adventures.

Mountain bikes can be hired from several locations. I can assist with advising you on the different grades of rides, the Great Lake Trails and their location which will influence the best choice of bike rental options.

There are also several guiding operations – again – talk to me and make sure you get the best ride on the day!

Damage & Cleaning

Accommodation providers recognize that general wear & tear, minor breakages & regular cleaning are part of the business they operate. The cost to remedy loss or damage or cleansing beyond this level will be passed on to the persons responsible.

Such costs will cover our own staff costs, the costs of specialist contractors, repair or replacement costs and any loss of revenue as a result of a room or facility not being available for guest use.

Personal Possessions

Your personal possessions are at all times your own responsibility. This is regardless of whether items are in a locked room or in your own vehicle.

Lost property will be kept at Resting Kiwi for 3 months after which it will be disposed of.

We will return property that you leave here to you on receipt of a self addressed prepaid postage pack.

Cancellation

Our location and the seasonal nature of our business means that late cancellations have a significant effect.

We recommend that you take out travel insurance for the unforeseen circumstances where last minute cancellation may be necessary.

Our cancellation policy is as follows:

Where the booking is cancelled:
More than 7 days prior to arrival and no later than 7 days after booking – no cancellation fee will be incurred
More than 7 days prior to arrival though more than 7 days after booking – a 10% cancellation fee will be incurred to cover administration costs.
Between 7 days and 24 hours prior to arrival at Resting Kiwi – 40% of the total value of the booking
Between 7 days and 48 hours prior to arrival at Resting Kiwi – 30% of the total value of the booking
Less than 24 hours prior to arrival at Resting Kiwi- 100% of the total value of the booking